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TERMS & CONDITIONS
1. Introduction
These Terms & Conditions govern the supply of goods sold by steelgear.co.uk (a division of DARAC Ltd, company number 3554943), to the customer named on the order form on the website or the customer whose order was taken over the phone & records written on an order form at steelgear.co.uk. These Terms & Conditions constitute the entire agreement in relation thereto.
A legally binding contract is formed between us when your order is accepted, and your credit card payment or your cheque has been cleared, but please see any exceptions below.
We reserve the right not to accept orders from you.
2. Availability
While we do endeavour to hold sufficient stock for orders, we reserve the right to withdraw acceptance of the order if goods are not readily available to us and to refund payment to you in full or part for these unavailable goods.
3. Price
The price paid for goods is shown on the website inclusive of VAT by default. We may change this to show prices excluding VAT at our will - The VAT element and full price is shown either way.
For wholesale/trade customers, we can quote a special trade price by requesting to have an account set up - please e-mail us with a request to be an account customer. These price will remain unless re-quoted by writing.
We must receive payment for the whole of the price of the goods you order and any applicable charges for carriage & insurance. If there is a mistake with our pricing we may demand the goods returned if we contact you within a 2 week period from point of order, we to pay for carriage of returned goods, or if there is a more suitable settlement we will seek to achieve an amicable agreement between both parties.
4. Delivery & Title
Goods will be delivered to the delivery address you give us. In stock goods will be despatched within 4 days of order. Immediately prior to despatch title of the goods will pass to you. In the unlikely event that you do not receive the goods, you must tell us within 2 weeks of acceptance of the order
5. Cancellation & returns
5.1 You may cancel your order by giving us notice of cancellation within 7 days of the date of collection or delivery. Such notice may be given by mailing, faxing or e-mailing to the number or address set out on the order form. If you are cancelling because of any problem with the goods, please notity us of the problem at the time of cancellation.
5.2 On cancellation, you must return the goods to us at your cost. (Please use a method of return that requires a signature at our end to prove we have received the goods). However, if the goods are being returned because they are faulty, we will meet the cost of return but we ask that you allow us to nominate the carrier.
Note : You may return goods that you do not
require within 7 days of receipt, provided that those goods have not
been used. The cost of returning these goods will be born by the
customer.
6.Liability
If you have notified us of a problem with the goods, we will (at your option) either make good any shortage or non-delivery, replace or repair any goods that are damaged or defective upon delivery, or refund to you the amount paid by you for the goods in question. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer.
7. Termination
We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you.
8. Force Majeure
We shall have no liability to you or any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
9. Invoice payment - Account customers
For Trade Customers or customers who have agreed to pay invoices on account - All invoices are due for payment 30days after the date of invoice (or Monday following if date falls on a weekend). Any invoice outstanding beyond this period , at our discretion, will be referred to by Daniels Silverman Ltd & will be subject to a surcharge of 15% plus VAT to cover the collection costs incurred. This surcharge together with all other charges & legal fees incurred will be the responsibility of the customer & will be legally enforceable. Any debt not paid within 30 days & not referred to the above will be liable to an interest charge of bank base rate starting 30 days from invoice date up until date of payment. This will remain in force up to the time we choose to refer the debt to Daniels Silverman, at which point it will be added to the invoice value.
10. GENERAL
If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English law.
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